Data Privacy Policy
Bataan Doctors Hospital and Medical Center values the privacy and security of the personal information entrusted to us. We are committed to handling personal data responsibly and in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission.
Our Commitment to Privacy
We respect your right to privacy and aim to process personal information in a lawful, fair, and transparent manner. Personal data collected through this website will only be used for legitimate purposes connected with responding to inquiries, providing information, maintaining website security, and supporting hospital-related services.
Information We May Collect
When you use this website or submit information through our contact forms, we may collect information such as:
- Your name
- Email address
- Telephone or mobile number
- The subject and contents of your inquiry; information you voluntarily provide through website forms
- Basic technical information related to your use of the website, such as browser or device information, when applicable
Please avoid submitting highly sensitive medical information through general website inquiry forms unless specifically requested through an appropriate and secure hospital process.
How We Use Your Information
Information collected through this website may be used to:
- Respond to questions, requests, and general inquiries
- Direct your inquiry to the appropriate hospital unit or personnel
- Provide information about hospital services
- Improve the usability and security of the website
- Maintain appropriate records of communications
- Comply with applicable legal and regulatory obligations
Where required, personal data will be processed on an appropriate lawful basis, including consent, contractual or service-related necessity, legal obligation, or other grounds permitted under applicable privacy law. The NPC requires individuals to be informed about the purposes and basis of processing, recipients, retention, and their rights as data subjects.
Sharing and Disclosure
We do not sell personal information.
Personal data may be disclosed only when reasonably necessary to authorized hospital personnel, service providers acting on behalf of the hospital, government or regulatory authorities when required by law, or other parties where disclosure is permitted or required under applicable laws.
Where third-party service providers process information on our behalf, appropriate measures should be used to protect personal data and limit processing to authorized purposes.
Data Retention
Personal information will be retained only for as long as reasonably necessary to fulfill the purpose for which it was collected, comply with legal or regulatory requirements, resolve inquiries, or protect legitimate hospital interests.
Specific retention periods may vary depending on the type of information and the applicable legal or operational requirements. The final hospital policy should identify the actual retention periods used for each relevant processing activity, because retention information forms part of the transparency requirements under the Data Privacy Act.
Data Security
We are committed to applying reasonable and appropriate organizational, physical, and technical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
The National Privacy Commission expects organizations processing personal data to implement appropriate security measures and procedures to protect the information under their control or custody.
However, no internet-based system can be guaranteed to be completely secure. Visitors should therefore exercise care when sending personal or sensitive information online.
Your Privacy Rights
Under the Data Privacy Act of 2012, individuals whose personal data is processed have rights that may include:
- The right to be informed
- The right to object
- The right to access personal data
- The right to correct or rectify inaccurate information
- The right to erasure or blocking, where applicable
- The right to data portability, where applicable
- The right to damages in appropriate cases
- The right to file a complaint with the National Privacy Commission
These rights are recognized by the National Privacy Commission as part of an individual’s control over their personal data.
Requests concerning privacy rights may be subject to reasonable identity verification and applicable legal limitations.
Cookies and Website Data
This website may use essential cookies or similar technologies to support website functionality, security, performance, and user experience.
If analytics, advertising, or other non-essential tracking technologies are introduced in the future, the hospital should update this policy and implement appropriate notice and consent mechanisms where required.
Third-Party Links
This website may contain links to third-party websites or services, including mapping, social media, or other external platforms.
Bataan Doctors Hospital and Medical Center is not responsible for the privacy practices or content of independent third-party websites. Visitors are encouraged to review the privacy notices of those services before providing personal information.
Updates to This Policy
This Data Privacy Policy may be updated from time to time to reflect changes in hospital practices, website functionality, legal requirements, or regulatory guidance.
Any material changes should be reflected on this page together with an updated effective date.
Effective Date: September 14, 2026
Privacy Concerns
For questions, requests, or concerns relating to personal data and privacy, please contact the hospital’s designated Data Protection Officer or authorized privacy representative.
Data Protection Officer: Mr. Juno Miguel
Email: badocs_dpo@gmail.com
Telephone: (047) 237-0165
Address: Bataan Doctors Hospital and Medical Center, Balanga City, Bataan